Big Boy's Toys Ltd
2.5/5
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  • anglais,
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1421 Island Hwy E, Nanoose Bay BC V9P 9A3
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Évaluations et commentaires - Big Boy's Toys Ltd

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2.5/5
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5
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    Laverne Christianson
    Par

    Horrible horrible experience, I would not recommend BigBoysToys to anyone. We paid a lot of money for a fifth wheel and it was nothing but a piece of broken down crap. The electrical was gone, the plumbing was bad, windows seals needed to be replaced, the vaccun did not work, there is a water valve leaking, the fridge needs a new cooling system and there is a leak in the roof, and we bought it just 10 months ago. Also it had not been cleaned.We would not recommend BigBoysToys to anyone. Terrible

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    sean2480
    Par

    Jeremy went above and beyond helping me get the right part for our camper. I had a great experience!

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    yuma1650
    Par

    There is no after sales service. We purchased a 60.000 dollar r.v. and wanted them to replace a rusty pin. Seams like a simple request but there service manager told us it was not possible. This pin secures the steps in the travel position. The effort to help us with this issue was very poor and dishonest. If you are looking for after sale service buy your r.v. elsewhere.The pin is attached with a simple bolt and wire,so not rocket science.

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    es050225
    Par

    No business from me!!

    My wife and I dropped by the store to have a look around on Sunday September 17, 3:00 pm ish. We asked the salesman seated in at the front door if we could have a look at the motor home situated in the lot out front, after reluctantly prying his eyes off his phone he said "not unless you've got $225,000.00 to spend on a used motor home". The truth is we can afford to buy any RV they have in their inventory but for him to assume that I couldn't was insulting and extremely short sighted.

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    ymrs6406
    Par

    BigBoys are more than happy to take your money when buying a new unit. If you need warranty work you will see a different side. Service department treats you like idiots or rolls their eyes if they even acknowledge you at all. Forget about them calling you to get your unit when it is done either if they even bother to fix it. I am sure they would rather leave a unit to rust away on the lot rather than pick up a phone.

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