The Bedroom Shop

Stay away from this place

This is the worst furniture retailer I've ever dealt with. Not only is the store manager rude (and completely checked out) but the sales staff really don't care whether you spend your money here. The indifference is staggering. I received a couch I didn't order and now am battling with head office. My in laws placed an order 8 months ago and received the wrong delivery. The second delivery they received is defective - months later. It's just insane. Every negative comment on here is true.

I will never purchase anything from this place again. Very bad quality product and service from store and warehouse. Please stay away from this store and don't waste your money.

If I could give it 0 stars I would. Horrible customer service. Bought a mattress from them. According to their website you can get a full refund on anything within 24 hours. I went into the store to request a refund since we hadn't taken possession of the mattress and I was refused a refund, thrown out of the store and threatened with a call to the police. The day after I went in they changed the wording on the website. Thank goodness for screenshots and Visa refunding our money. Beware!!

Have had the displeasure of entering these premises on three occasions. All three times I was met with indifference from the sales staff and arrogance and rudeness from the Store Manager. Save yourself the time, energy and frustration - go order your dream bedroom furniture from any other retailer in the area! The other negative comments are true and I wish I had read them BEFORE entering the store - you have been warned.

don't recommend this store under any circumstances.Terrible service . I spent a month waiting for a bedroom set when the salesman assured me it wouldn't take more than 3 weeks...after many calls We got the product finding out we missed a box spring or slats that they never mentioned the bed does not come with it and we should paid for it. We ended up calling and going back to the store with no luck or apology. If we wanted the box spring we should paid  for it.