West Way Taxi Dispatch Centre

WORSE TAXI COMPANY I do not recommend

I had the worst experience with this company I ordered a taxi at 6:54 was told it would be there in 15min taxi came at 7:30. I was standing outside in the cold I'm currently 9 months pregnant and was with my 4 yrold son. The driver drove reckless.when we got to the address he tried to overcharge me I refused to pay that price demnaded he changed it to the correct price so he took my card out of my hand& paid himself with my interact tap I have never been so disrespected in my life!!

In the morning I called and ordered a taxi to pick me up at a place at 6:30 pm. I was supposed to be home by 6:45 pm and the driver came at 6:55 pm . My daughter and I were standing outside and waiting in the cold when it was raining. i called at 6:35 pm to ask where the driver was and they said "they'll be here in a few minutes." Every five minutes I would call and get the same response. At 6:50, I called and the man said " i can't do anything about it and it's not my fault."

The drivers clear...

The drivers clearly do not know how to drive, cutting people off and slamming on the brakes! Nearly caused an accident, highly do not recommend.

I had a great exp...

I had a great experience! Did my groceries during rush hour (only time I could find a sitter), came in less than five minutes. My driver was courteous and helped me with my groceries to the car and to my door! Thank you for helping! :)

Rude customer service

I called for a cab a few days ago and after I waited for 20 minutes, I called back asking where about the driver is and what number he is. The girl on the other line just told me that "driver will be there soon" and hung up. Not sure if the connection got cut off, I called back asking if she had disconnected the line and she said "yes". wow.. At least don't admit that you hung up to your customers.. This dispatcher name is Annie. Watch out, she is well-known as rude, even to the drivers.