Last night Marc ((171) pulled me out of the ditch. He was the most professional, courteous tow truck driver I've ever met. He even invited my young 9 year old son and explained every single step of the way (how and why he was doing things the way he was). My son said it was one of the coolest things he's ever seen :) Marc made an unfortunate situation on a cold Friday night a pleasant experience! I would recommend Marc & double L towing to everyone I know!