Jack Carter Chevrolet Buick GMC
4.3/5
Ouvert jusqu'à 17:00
, Voir toutes les heures
Détails
Information
Évaluations
Localisation
Localisation
11555 29 St SE, Calgary AB T2Z 0N4
Information utile

Heures d'ouverture *Horaire des Fêtes

Lundi
Mardi
Mercredi
Jeudi
Vendredi
Samedi
Vérifier avec le marchand

Évaluations et commentaires - Jack Carter Chevrolet Buick GMC

Écrire un avis
Quelle note donneriez-vous à cette entreprise?
4.3/5
  • Excellent
  • Très bien
  • Bien
  • Faible
  • Mauvais
28
0
0
0
6
    relevance:
    Langue:
    HollyA418414
    Par

    Very poor service-would NOT buy from this dealership

    Level of service I received from this dealership was very poor. Went in with specifics & advised I was looking to move quickly, essentially no effort was required on the sales person's (Brian) end other than to execute. Would have been a very "easy" sale. I sit here 5 days later with no phone call/follow up. As Jack Carter can't deliver in customer service I have now purchased the vehicle from GMC in BC - it took 1 phone call. Perhaps one day Brian will find the scrap paper he wrote my info on..

    Vous êtes le proprio? Répondez ou Contactez PJ

    Réponse d'entreprise 2 août 2016

    Holly, we apologize for not following up and that was a mistake on our end. As you know, we didn’t have the exact vehicle you wanted with all the specs you requested at the dealership, but that shouldn’t have stopped us. We’re glad that you found what you were looking for and hope that we can better serve you in the future. (We promise no scrap pieces of paper next time.) – Jared Williams, General Sales Manager

    mindigrigsby816
    Par

    I would like to say that Doug our sales rep. did the best job I have ever seen in all my years of purchasing anything. He was very through and we have passed his name on to many friends. He really should win an award for the amount of effort and professionalism he has. Charlie is also in this category with amount of help he is. We could not be happier when spending this amount of money.

    Vous êtes le proprio? Répondez ou Contactez PJ
    Jamesb0o07
    Par

    Worst Dealer ship i have ever seen Bought new Cadillac 2016 SRX Premium Model Black Color when i took home and after few days wash saw whole car was full of scratches like some one polish it with bad stuff. windshield was broken from inside top of the windshield the body was not painted properly and one of my alloy was chipped . on the top of that service people are so bad and rude they just dont know how to treat customer and talk on phone i am waiting for last 3 days since they took my car a

    Vous êtes le proprio? Répondez ou Contactez PJ

    Réponse d'entreprise 5 juillet 2016

    James, we understand that you are upset and we understand when someone purchases a new vehicle they expect it to be perfect which is why we try our best to get repairs done in a timely fashion. When you first showed us the problem with the windshield we agreed that the de-lamination was not repairable and the glass was defective. We also agreed with the factory paint flaw. As a result, we ordered a brand new windscreen from the factory and had the paint flaw handled at the same time. Given that these types of repairs take awhile, we also put you into a rental vehicle. Unfortunately, we had no way to speed up the process, and we continue to keep you informed and answer your questions throughout the repair. Please note we take complaints seriously, but in this case, given that you have been verbally abusive to our staff (despite all of their efforts to help you), your comments will not lead to any action taken on my part toward our staff. -- Jared Williams, General Sales Manager

    kelseyrood187
    Par

    Second time I purchase a Cadillac from Jack Carter and this time I was more satisfied. I purchased the first Cadillac and second Cadillac from the same person, Gary. Very professional that person, and great customer service oriented attitude.

    Vous êtes le proprio? Répondez ou Contactez PJ
    maxwellcash600
    Par

    In all the years ...

    In all the years that I have been driving and purchasing vehicles this experience was the best ever and the staff members were excellent in all there efforts to make my purchase an excellent experience. Thanks to the greatest group ever. I highly recommend Jack Carter a lot.

    Vous êtes le proprio? Répondez ou Contactez PJ

    Me recommanderiez-vous cette entreprise?

    Vos amis connaissent peut-être cette entreprise? Partagez cette page sur Facebook et découvrez ce qu'ils en pensent!

    Catégories

    Annuaire

    Recherches connexes
    Articles connexes à Jack Carter Chevrolet Buick GMC
    Contactez cette entreprise
    Fermer le menu