Polite lady at the front; however, ownership and management are abysmal. I had been a long time customer but cannot, in good conscience, return to this business. They got a heavy grease stain on my dress shirt. I refused to accept the shirt and suggested they remove the stain. I went in a month later and the stain, though less, remained. With the added bonus of significant fading of the fabric. They refused to do anything. Visit if you want to pay for your clothes to be ruined.