There is absolutely something to be said for dealing with a local business. The service we receive at Waterloo Appliance Plus has been outstanding and John and Karen have gone out of their way to take care of us. Given we're shopping for top end appliances for our entire home our decision to listen to the referrals from friends was a very good judgement call on our part. The only place in the city to go to get your appliances!Lire plus
Tim the store manager, has an applied moral character rarely seen in any business these days. The price of the stove I bought was significantly less than retail, simply because of some very minor scuffs. The delivery men were fast efficient and friendly. Because of my experience with this business, I have become a repeat customer. Lire plus
We are very pleased with the service and have been dealing with this company for over 30 years. Roger has been our repairman every time and he is a super representative of this company.Lire plus
First customer service was excellent booked a time and day that worked for me. When the technician arrived he was very knowledgeable , respectful and kind. I had to wait for my part but that is understandable as I am sure all parts are not kept on hand.
I would have to rate this company the best that I have ever used!Lire plus
Technician came the next day after calling in and was in uniform with a labelled truck. This is important to me as I am a young woman and was alone at the time. He was very courteous and took the time to explain what was wrong and why my dryer broke. He had the part i needed in his truck and since he has repaired my dryer the unit has worked better than ever!!! THANK YOU!!Lire plus
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