I have been banking at the Royal Bank for nearly six years now and I am usually very impressed by their service. The lines are short and there's enough tellers to help people quickly. They're friendly and if I am waiting for my appointment, employees will ensure that I've been helped. For all my basic banking needs, I find this bank exceeds my expectations.
My only two complaints would be that sometimes the staff can be friendly to the point of overstepping their bounds (e.g. when I was 17, I didn't feel it was necessary for me to explain why I was not in school) and I don't like having to pay $4/month for my bank account. An employee did try to assist me in getting rid of the monthly fee, but it didn't work.Lire plus
If you enjoy being treated like royalty visit TD Bank at 1096 St.W. Lansdowne, Peterborough. This is my go-to location, where I exchange a roll of toonies and loonies six days a week. (I collect coins) The customer service at this branch goes above and beyond, and I would like to extend a special thank you to Lindsay, Melisha, Samron and Cindy. Lire plus
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